Contact

Contact

Need help with an order, sizing, shipping, or personalization? Contact the Wag Stone support team by email.

Customer Support

Email: support@getwagstone.com

Response Time

We aim to respond to all customer support inquiries within 24 business hours.

Order Support

For faster support, please include:

  • Your order number
  • The email address used at checkout
  • Clear photos, if the issue involves damage, defect, sizing, or personalization

Before You Order

If you are unsure about sizing, send us your dog’s chest measurement and breed before placing your order. We will help you choose the best size.

Store

Wag Stone
Personalized dog gear for safer walks and everyday adventures.