Contact information

Last updated: June 12, 2026

Wag Stone

Customer support is available by email.

Email: support@getwagstone.com

Support Response Time

We aim to respond to all customer support inquiries within 24 business hours.

Order Support

For order questions, please include:

• Your order number
• The email address used at checkout
• Photos, if the issue involves damage, defect, sizing, or customization

This helps us review and solve your issue faster.