Contact information
Last updated: September 26, 2026
Wag Stone
Customer support is available by email.
Email: support@getwagstone.com
Response Time
We reply to all messages within 24 business hours (Monday to Friday).
Order Support
For questions about an order, please include:
- Your order number
- The email address used at checkout
- Photos, if the issue involves damage, a defect, or sizing
This helps us solve your issue faster.